At 3Shul Motors, we stand firmly behind the performance, durability, and engineering of our electric vehicle (EV) components. If you’re experiencing an issue with your product, you can file a warranty claim using the form below. Our warranty policy covers manufacturing defects and performance failures under normal usage conditions, as specified in your product’s documentation.

We offer warranty coverage on all VESC-compatible motor controllers, electric motors, displays, and accessories. Whether it’s a C Series, CL Series, or CC Series controller — or a MEV18060 motor — our support team is here to assist you. Claims must be submitted within the applicable warranty period, along with proof of purchase and a detailed description of the issue.

Once submitted, our technical support team will review your claim and contact you within 2–3 business days. In some cases, we may request additional diagnostics, photos, or videos to verify the issue. If approved, we’ll either repair or replace the item based on the severity of the defect.

Before submitting a warranty request, we encourage you to visit our Support Page and check the Return & Refund Policy for further clarification.

We’re committed to helping you get back on the road with minimal downtime and maximum reliability.